PietraPaperDesign

FAQ

Is it possible to print the invitation in a different language?

Yes! Please send us all the relevant information and we will confirm everything for you.


Is it possible to expedite my order?

Please contact us in advance, and then we can discuss the fastest time frame possible.


I would like to use different shipping method, is it possible?

Please contact us and we will discuss the price and timing.


I cannot see my country on delivery list, can I still order?

Please contact us, so we could discuss the price and the shipping time to your region.


Will my photo look different on the card?

There may be slight difference in tone, as we produce cards not photographs. We print on 350 g white gloss paper, not photo paper. Hence there might be change in final look.


Can I change the font of my invitation?

Yes! Please, provide us with the name of the font you want, so we will try to find it or pick up the similar one. 


Can I change my delivery address after I already placed my order?

ATTENTION!
Please check your address is correct before ordering.
We do not ship parcels to addresses that differ from the address in the order. If you want to change the address, you can make forwarding from your end, with the delivery company. We are not responsible and do not make refunds due to the incorrectly indicated address and the parcel you did not receive.


What size will my cards be?

Our invitation cards come in size of 4 inch x 6 inch or 148 mm x 102 mm (+/- 2 mm) with the envelopes C6 114 mm x 162 mm or 4,49 inch x 6,38 inch, in size of 5 inch x 7 inch or 125 mm x 175 mm (+/-2 mm) with the envelopes 133 mm x 184 mm or 5 inch x 7 inch.
All RSVP and Details cards come in size of 5 inch x 3.5 inch or 120mm x 90mm(+/-2mm) with envelopes C7 5 inch x 3.5 inch or 122 mm x 93 mm.


When can I still cancel my order?

You have 24 hours to do so, from the time you ordered.